INNOVAWAY FOR THE FINANCE & INSURANCE MARKET
Innovaway has developed specific expertise and experience in the areas of Finance and Insurance that enables it to offer special consulting and design services to support IT and Operations Areas.
> IT AREA
> OPERATIONS AREA
> IT AREA
> COUNTER PLATFORM - construction of the new Banking / Postal-stop system.
> Reconstruction of the Multi-Channel SOA Platform Counter System - 14,500 counters, 48,500 workstations, 100,000 NPCE workforce-Publish on Report Intranet for digitised mail control and statistics from different systems.
> Technology: Integration Services, Reporting Services, J2EE, SQLServer2005.
> DWH – an information archive containing an organisation's data, with adequate design to allow easy analysis and useful reporting to be made for decision-making, business, strategic and business purposes.
> Analysis, design and implementation of the system for collecting and storing all information related to the business. Realisation and development of the system to support the decision making processes of the various divisions of the company: Marketing, CRM (analytical), Sales, Territorial Network and HR.
> Technologies: Teradata, Oracle, SQL Server, SAP BO.
> MULTICHANNEL - Multichannel offer creation, Internet Banking, Trading on-line, integration with mobile services, Marketing, Customer Service and with a particular focus on the security of transactions.
> Analysis and development of logical infrastructure for integration, interview, processing and ease of use. Ensure that all banking functions and operations are accessible and usable in the simplest and most intuitive way possible.
> Management Consulting, Analysis, Realizations and Testing.
> CREDIT AREA
> Accounting - Accounting for receivables and general ledger reporting.
> FIDI Delivering - Application Development for Management, Examination to Deliver Credits.
> Special Credits - Management of the entire life cycle of special credit, interest rate management, interest rate management and relative FRIM, periodic statistics, discount management effects, discount management, event accounting, delay management, cash management for abnormal positions.
> SAP CRM to plan and monitor marketing campaigns, perform customer segmentation, follow sales performance, manage contracts and coordinate the budget.
> Management Consulting, Analysis, Development and Customisation.
> BANCASSURANCE – the development of the sales platform for insurance products.
> SENSITIVE CERTIFICATION POWER SUPPLY – Reporting flows to the Synthesis Systems for Banking Statistics.
> ABROAD - Managing the expiration of the flows from remote to abroad.
> MONEY LAUNDERING - Operational management.
> OPERATIONS AREA
Service Desk and System Support:
> COUNTER PLATFORM - I and II level support of counter platforms: Banking; insurance; Post.
> MULTICHANNEL - Support for multi-channel offer platforms, Internet Banking, Trading on-line, integration with Mobile applications, Marketing and Customer Service.
> ENTERPRISE DATA WAREHOUSE - Support for the use of applications for collecting and storing corporate business information. Business Divisions: Marketing, CRM, Sales, Territorial Network and HR.
> CRM - Planning marketing campaigns, customer segmentation, sales tracking and contract management.
> SAP CRM - Counters at Post Offices (14,000) offer financial services.
> BANCASSURANCE - Assistance to applications of the sale of insurance products to guarantee the credit operations.
> APPLICATION MANAGEMENT OF PAYMENT SYSTEMS - Support for application management: credits mandated, tracking payments, pre-schedule management and screening of the loan portfolio.
> HELP DESK AND TECHNOLOGY SECURITY - Single point of access for assistance as a result of inefficiency, for the execution of requests for information concerning the workplace, to issues of Logic Security.
> APPLICATION FOR ABNORMALITY MANAGEMENT - Escalation Management and generalised problems with reassignment of the ticket to the Help Desk Operations.
Specialist pre-sales and after-sales services:
> SALES SUPPORT - Provides sales professionals with specific support on credit and insurance products. The service is provided through a multi-channel platform and includes:
> The feasibility study and analysis of the product.
> Checking the required documentation.
> Support for IT Customer Offering.
> Support to IT applications for end users.
> BACKOFFICE - Consists of the operations necessary to process customer requests:
> Formal Document Control.
> Controlling the Feasibility of the Contract.
> Anti-Fraud Checks on Customers and Sales Network.
> Monitoring the respect of the legal framework in terms of customer information.
> DOCUMENT MANAGEMENT - This consists of document management activities:
> Digitising Acquired Documents.
> Perform all the formal steps to complete the process.
> Archiving original documents in compliance with the regulatory framework.
In addition, Innovaway delivers marketing and training services:
> MARKETING SERVICES - Innovaway delivers operational activities in areas of marketing, with the specific aim of generating leads (potential customers) for companies Clients:
> Planning - Organisation and planning of marketing campaigns.
> Monitoring - Implementation of marketing campaigns and monitoring the results.
> TRAINING THROUGH OUR EDUCATION ACADEMY - Innovaway delivers training on financial products and sales activities, in collaboration with Harris Italia, a leader in sales network formation, especially for the Finance sector.
> On Boarding - Sales consulting-based (consulting) hot deal war room and database generation;
> Upgrade - Sales Time Management, Method approach, Technical education and Emotional selling;
> Expert - Negotiation skills, Activity planning, time management and Smart Communication;
> Talent search - Formation / Training / Education of Trainers, Leadership and People Management;
> Reward training SALES SUPPORT Recognition Training - Aperoteam & Aperotime, Teamworking and Cooking, Teamworking and Rafting, Dinner with the Murder, Adventure Camp, Kart Endurance, Soft Air and Paint Ball - Strategic Game.